Annual Patient Surveys

ANSWERS:	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
a) The website layout	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
b) The information provided on the website	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
c) Having in stock the medicines/appliances you need	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
d) How long you have to wait for your medicines	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
e) Being able to contact someone, if you wanted to	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know

ANSWERS:	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
a) Being polite and taking the time to listen to what you want	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
b) Answering any queries you may have	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
c) The service you received from the pharmacist	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
d) The service you received from the other pharmacy staff	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
e) Providing an efficient service	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
f) The staff overall	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know

ANSWERS:	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
a) Providing advice on a current health problem or a longer term health condition	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
b) Providing general advice on leading a more healthy lifestyle	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
c) Disposing of medicines you no longer need	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know
d) Providing advice on health services or information available elsewhere	Very Poor	Fairly Poor	Fairly Good	Very Good	Don't Know

About

Longhill Online Pharmacy is your one-stop pharmacy for NHS and Private Services. Our mission is to improve the quality of life for our patients by delivering prescriptions wherever you are and holding online consultations. We are dedicated to serving as trustworthy and reliable health care professionals.

How to check GPhC registration

Please visit the General Pharmaceutical Council website in the links below for information about how to check the details & registration status of the pharmacy, as well as the details & registration status of the superintendent pharmacist here.

For General Enquiries:
pharmacy@longhillpharmacy.co.uk

Prescriptions +

What is this?

Important Links

GPhC Registration Number:
9011849

GPhC Registered Owner:
JIMKON LTD

Pharmacy Manager:
JIM-HARRIS OMEKARA

Responsible Pharmacist Today:
UDOSEN OKON (GPhC 2067836)

Superintendent Pharmacist:
UDOSEN OKON (GPhC 2067836)

GPhC Pharmacy Address & Prescription Supplier:
Longhill Pharmacy
Unit 2c Longhill Industrial Estate,
25 Ullswater Road,
Hartlepool,
TS25 1UE

Q1 Why did you use this pharmacy?

Q2 If you required a prescription today, did you receive the medication when you expected to?

Q3 How satisfied were you with the time it took to provide your prescription and/or any other NHS services you required?

Q4 Thinking about any previous use as well as today's, how would you rate the pharmacy on the following factors?

Q5 Again, including any previous use of this pharmacy, how would you rate the pharmacist and the other staff who work there?

Q6 Thinking about all the times you have used this pharmacy, how well do you think it provides each of the following services either by email / videocall or on the website?

Q7 Have you ever been given advice about any of the following by the pharmacist or pharmacy staff?

Q8 Which of the following best describes how you use this pharmacy?

Q9 Finally, taking everything into account - the staff, the website and the service provided - how would you rate the pharmacy where you received this questionnaire?

Last few questions just to help us categorize your answers

Q11 How old are you?

Q12 Are you

Q13 Which of the following apply to you:

About

How to check GPhC registration

Annual Patient Surveys